Andrew Tsuro & Associates · 2026
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C O M P A N Y P R O F I L E 2 0 2 6 T H E L E A D E R S H I P I N S T I T U T E REDEFINING Transforming talent into lasting, measurable performance. L E A D E R S H I P D E V E L O P M E N T E X E C U T I V E C O A C H I N G S P E A K I N G J O H A N N E S B U R G , H A R A R E A N D O N L I N E A N D R E W T S U R O . C O M
T H E P R O B L E M STOP BUYING FINISHED LEADERS. When a leader leaves, everyone shifts up a level. The organisations that grow their own fill the gap at the bottom, where hiring is cheapest and loyalty is strongest. Someone leaves the top Leadership Buy a specialist here Costs up to twice their annual salary E V E R Y O N E S H I F T S U P Senior Junior Graduates and trainees Build here Lowest cost. Easiest. Most loyal. +1 hire Fill only here, at the bottom 02 A N D R E W T S U R O & A S S O C I A T E S
W H Y N O W TALENT CAN NO LONGER BE PROMOTED WITHOUT DEVELOPMENT. Across Africa and beyond, organisations are growing faster than they are developing the leaders to run them. Four reasons the moment is now. The talent gap Demand for managers is outpacing the talent pipeline’s ability to supply them. The ROI imperative A leadership vacancy or a poor manager costs more than the investment in development. The competitive benchmark The most competitive organisations, wherever they operate, invest deliberately in their leaders. One standard, wherever you are Delivered in South Africa, Zimbabwe and across the continent, and taken to conferences in London, Malaysia and Bali. In person or online. T H E S T A N D A R D C O M P A N Y P R O F I L E 2 0 2 6 03
W H A T T H E M A R K E T N O W D E M A N D S Six human skills every organisation now needs. 39% of core skills will change by 2030. Analytical thinking, resilience and leadership top employers’ list of the skills that matter most. The organisations that invest now will lead tomorrow. Leadership and social influence Ranked among the top three core skills by employers worldwide. Analytical thinking The skill employers rank first: structured, data-informed decisions at speed. Emotional intelligence The foundation of trust, retention and performance. Creative thinking The human edge machines cannot replace. Resilience and agility Expected to keep rising in importance through to 2030. Communication and presence Influence from the boardroom to the frontline. Source: World Economic Forum, Future of Jobs Report 2025. 04 A N D R E W T S U R O & A S S O C I A T E S
O U R A P P R O A C H WE START WITH THE PROBLEM. NOT THE PROGRAMME. 01 DIAGNOSE Find the real performance gap, not the symptom. 02 DEFINE Co-create the outcomes you need to achieve. 03 DESIGN Build a bespoke solution. Never templated. 04 DEPLOY Facilitate with precision, energy and context. 05 DEBRIEF Measure, report and recommend the next steps. Diagnostic first. Every solution is tailored to your organisation, and every outcome is measured. C O M P A N Y P R O F I L E 2 0 2 6 05
O U R T R A I N I N G S O L U T I O N S FOUR PILLARS. P I L L A R 0 1 Development programmes Graduate to executive, with progression at every stage. Y O U R C R I T I C A L P E O P L E C H A L L E N G E P I L L A R 0 3 Leadership and behavioural The human dynamics that unlock capability. 06 P I L L A R 0 2 Communication excellence The language of leadership, from boardroom to frontline. P I L L A R 0 4 Business skills and analytics Thinking tools for strategy, growth and innovation. A N D R E W T S U R O & A S S O C I A T E S
O U R T R A I N I N G S O L U T I O N S P I L L A R 0 1 DEVELOPMENT PROGRAMMES Capability at every stage of the journey, from graduate to C-suite. Graduate Development F O R G R A D U A T E S A N D E N T R Y – L E V E L New and Team Managers F O R F I R S T – T I M E M A N A G E R S Workplace intelligence, communication and a leadership mindset from day one. From individual performer to leading, motivating and delivering through others. Managers Development F O R M I D D L E M A N A G E M E N T Executive Development F O R D I R E C T O R S A N D C – S U I T E Advanced people skills, performance frameworks and strategic alignment at scale. Strategic leadership, stakeholder influence and culture-shaping capability. C O M P A N Y P R O F I L E 2 0 2 6 07
O U R T R A I N I N G S O L U T I O N S P I L L A R 0 2 COMMUNICATION EXCELLENCE The language of leadership, from boardroom to frontline. Business Communication F O R A L L L E V E L S Presentation and Speaking Mastery F O R L E A D E R S A N D C L I E N T – F A C I N G T E A M S Clear, context-sensitive communication that drives alignment and moves work forward. Present with structure, confidence and conviction that inspires action. Executive Presence Cross-Cultural Communication F O R S E N I O R A N D E M E R G I N G L E A D E R S F O R P A N – A F R I C A N A N D G L O B A L T E A M S The gravitas that earns trust, credibility and influence in high-stakes rooms. Navigate cultural nuance and build trust across a continent of 54 nations. 08 A N D R E W T S U R O & A S S O C I A T E S
O U R T R A I N I N G S O L U T I O N S P I L L A R 0 3 LEADERSHIP AND BEHAVIOURAL The human dynamics that decide whether capability is deployed. Emotional Intelligence F O R L E A D E R S A N D P E O P L E P R A C T I T I O N E R S Resilience and Change Agility F O R A L L L E V E L S I N C H A N G E C Y C L E S Self-awareness, empathy and self-regulation: the base of high-performing teams. Navigate uncertainty and lead through ambiguity with calm authority. Conflict Resolution and Mediation F O R M A N A G E R S , H R B P S A N D T E A M S Team Effectiveness F O R I N T A C T A N D C R O S S – F U N C T I O N A L T E A M S Turn tension into trust and disagreement into decisions. Resolve the dynamics that undermine performance and build shared accountability. C O M P A N Y P R O F I L E 2 0 2 6 09
O U R T R A I N I N G S O L U T I O N S P I L L A R 0 4 BUSINESS SKILLS AND ANALYTICS Sharpening the thinking tools behind strategy, growth and innovation. Analytical Thinking and Problem- Solving F O R M A N A G E R S A N D D E C I S I O N – M A K E R S Strategic Thinking F O R S E N I O R M A N A G E R S A N D E X E C U T I V E S Connect daily decisions to purpose, position and long-term value. Break down complex problems, find root causes and implement lasting solutions. Business Acumen F O R L E A D E R S A C R O S S A L L F U N C T I O N S Innovation and Creative Thinking F O R T E A M S D R I V I N G G R O W T H A N D C H A N G E Commercial and financial literacy for smarter, aligned decisions. Creative tools that generate new solutions and a culture of innovation. 10 A N D R E W T S U R O & A S S O C I A T E S
T H E B U S I N E S S C A S E WHAT IS THE RETURN ON INVESTING IN LEADERSHIP? T H E C O S T O F D O I N G N O T H I N G a manager’s annual salary to replace them. of salary lost to an actively disengaged employee. lost per employee each year to poor communication. Talent leaves managers, not organisations. T H E R E T U R N W E D E L I V E R Measurable gains in team performance and productivity Lower turnover through stronger people management Faster, better decisions at every level Higher engagement and less conflict A leadership pipeline ready for succession and growth Sources: Gallup (replacement cost; cost of active disengagement); Grammarly and The Harris Poll, State of Business Communication, 2022 (US data, US dollars). C O M P A N Y P R O F I L E 2 0 2 6 11
T H E A L C H E M I S T B E H I N D T H E W O R K Founder and Principal Consultant, The Leadership Institute A S S E E N O N SABC News eTV Newzroom Afrika ZBC TV and radio ZNBC Radio Power FM Biznis TV News24 Southern Eye People of Note 12 A N D R E W T S U R O & A S S O C I A T E S
A N D R E W T S U R O “ Andrew Tsuro is a communications alchemist (amongst many other talents)… He meets leaders where they are and partners with them on a journey to their highest potential. Hanifa Hoosen, Talent Development Specialist, Anglo American A practitioner forged over a decade: more than ten years closing the leadership gap across Africa, trusted from Johannesburg to London. At 26 he became the youngest District Director of Toastmasters International in Southern Africa. In 2022–2023 the district he led, with more than 270 local branches across 12 countries, was the largest in the world and finished fifth worldwide. R E C O G N I T I O N 2025 Aletta Rochat Legacy Builders Award Recipient, leadership development 2024 Forty Under 40 Africa Finalist, Human Resource and Development 2024 Founder of the Year Under 30 Second runner-up, FOYA Southern Africa 2023 Mercedes-Benz New Entrepreneur Award Second runner-up, BBQ Awards 2022 News24 Young Mandelas Named among 30 Young Mandelas in leadership 2021 JCI Ten Outstanding Young Persons Junior Chamber International 2018 HR.com Top 10 Global Young Future Leaders HR.com LEAD awards DTM 3× Distinguished Toastmaster The highest Toastmasters educational award Africa’s Top 100 Executives of the Year Africa’s Brightest Young Minds More than 10 countries. Work mostly across Africa, with speaking engagements and conference workshops in London, Malaysia and Bali. C O M P A N Y P R O F I L E 2 0 2 6 13
O R G A N I S A T I O N S T H A T T R U S T U S A track record built across banking, mining, government and beyond. A L S O T R U S T E D B Y SA Revenue Service (SARS) Vodacom MultiChoice Exxaro Resources Aspen Pharmacare FSCA City of Ekurhuleni PSG Insurance Sephaku Cement Wits University Afrox Linde And more than 50 organisations across the continent and beyond. 14 A N D R E W T S U R O & A S S O C I A T E S
C L I E N T S T O R I E S RECENT WORK, IN CLIENTS’ WORDS. P R E S E N T A T I O N C O A C H I N G Valterra Platinum The situation Graduates had to present their technical and business projects to senior leadership and the executive committee at the graduate symposium. The work Presentation masterclasses for graduates and conference delegates, one-to-one coaching on their presentations, and hosting the symposium day as MC. I N T H E I R W O R D S The quality of the presentations on the day reflected the impact of his coaching, and the event ran smoothly under his facilitation. Hanifa Hoosen Manager, Early Talent Division, Valterra Platinum E X E C U T I V E D E V E L O P M E N T BancABC Zimbabwe The situation The bank was preparing 16 candidates for positions on its executive committee. The work An executive development programme Andrew designed and delivered for the group, including leadership assessment. I N T H E I R W O R D S We found Andrew responsive, well prepared and easy to work with. Wendy Masunungure Learning & Development Manager, Human Capital, BancABC Zimbabwe C O M M U N I C A T I O N D E V E L O P M E N T Unilever Food Solutions South Africa The situation Client-facing staff found it hard to express themselves clearly and be understood by stakeholders. It was affecting client relationships and their confidence to take on new opportunities. The work A team development workshop, then presentation and communication masterclasses within the Speechcraft programme. I N T H E I R W O R D S The sessions were practical, and participants left with skills and tools they could apply immediately. Yonela Motloung UFS SA Marketing Lead, Unilever Food Solutions South Africa C O M P A N Y P R O F I L E 2 0 2 6 15
W H A T C L I E N T S S A Y REAL VOICES. REAL RESULTS. “ Andrew has the poise, preparation and delivery skills for an important board meeting. It was fantastic and pitch-perfect. Lesego Lebuso CEO, FASSET “ Andrew challenged our thinking and engaged us throughout. I left with so many ideas, tools and frameworks. The session on situational leadership was incredibly powerful. “ Andrew enabled us to think out of the box at all times. He provides practical solutions you can implement at work and in your personal life. It expands your level of thinking. “ I addressed spaces within myself I had never paid attention to. The tools given can be used immediately for a positive, measurable outcome. Programme delegate PSG Insurance, South Africa Programme delegate Bidvest Bank, South Africa Programme delegate SA Revenue Service (SARS) 16 A N D R E W T S U R O & A S S O C I A T E S
R E A D Y T O R E D E F I N E LEADERSHIP IN YOUR Let’s start with the problem. Then let’s solve it, together. E M A I L booking@andrewtsuro.com W E B S I T E andrewtsuro.com S O U T H A F R I C A Z I M B A B W E A N D W H A T S A P P +27 78 588 3816 +263 78 209 7239 B O O K A 3 0 – M I N U T E D I S C O V E R Y C A L L calendly.com/andrewtsuro B A S E D I N Johannesburg and Harare; working internationally, in person or online L E A D E R S H I P D E V E L O P M E N T E X E C U T I V E C O A C H I N G S P E A K I N G S C A N T O V I S I T T H E W E B S I T E C O M P A N Y P R O F I L E 2 0 2 6 17
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